Delivering Happiness: A Path to Profits, Passion, and Purpose
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Delivering Happiness: A Path to Profits, Passion, and Purpose

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You want to learn about the path that we took at Zappos to get to over $1 billion in gross merchandise sales in less than ten years. You want to learn about the path I took that eventually led me to Zappos, and the lessons I learned along the way. You want to learn from all the mistakes we made at Zappos over the years so that your business can avoid making some of the same ones. You want to figure out the right balance of profits, passion, and purpose in business and in life. You want to build a long-term, enduring business and brand. You want to create a stronger company culture, which will make your employees and coworkers happier and create more employee engagement, leading to higher productivity. You want to deliver a better customer experience, which will make your customers happier and create more customer loyalty, leading to increased profits. You want to build something special. You want to find inspiration and happiness in work and in life. You ran out of firewood for your fireplace. This book makes an excellent fire-starter.

Title:Delivering Happiness: A Path to Profits, Passion, and Purpose
Edition Language:English
ISBN:0446563048
Format Type:Hardcover
Number of Pages:246 pages

    Delivering Happiness: A Path to Profits, Passion, and Purpose Reviews

  • Otis Chandler
    May 11, 2010

    Tony Hsieh has some nerve suggesting that he built a billion dollar company in pursuit of happiness. But the surprising thing is I actually think he's onto something. Something that cuts through a lot...

  • Korrina  (OwlCrate)
    Mar 10, 2017

    One of the best books about business, and personal happiness, I've ever read. I found it so inspiring and I can't wait to use what I've learned with OwlCrate. To anyone out there who owns a business, ...

  • Yodamom
    Nov 28, 2015

    AudiobookNarration- excellent, various speakersI loved this story the unique way they developed this wonderful company. Their moto, respect for each other and love of their customers is something I wi...

  • Patti
    Oct 22, 2010

    I haven’t read many business books, but when the “Delivering Happiness’ bus came to my workplace, I received a free copy, so I thought I’d give it a try.I understand that this isn’t a ‘tel...

  • Ryan Kent
    Jun 24, 2010

    Nice and honest account of Tony Hsieh's history. I'm not sure how much of his success I account for his 'genius', or simply his being in the right place at the right time. I wonder if his devotion to ...

  • John Cass
    Feb 15, 2011

    I'm not sure that Mr. Hsieh really knew what he was doing most of the time. He was obviously quite young when he enjoyed his initial success with LinkExchange, and it's hard to tell wether or not ther...

  • Reid
    Sep 04, 2012

    I was already pretty familiar with many of the more unique aspects of Zappos' customer service-oriented culture, which may be why I wasn't blown away by this abbreviated history of the company. Hsieh ...

  • Srikanth Krishnamurthy
    Jan 08, 2015

    Delivering Happiness begins like an autobiography of the author ( one of the successful entrepreneurs ) Mr.Tony Hsieh. I felt the first section from the way he described his childhood trying to explor...

  • Jacob Mclaws
    Jul 03, 2014

    I like that Tony Hsieh is so straight forward about what he writes. It makes it easy to follow the story of his founding Link Exchange and then running Zappos. This isn't a groundbreaking book and the...

  • Davy
    Apr 24, 2017

    I've been on a kick with reading these leadership books I was supposed to read anywhere from 2-5 years ago. I knew going into this that Zappos, as an Amazon property, has been able to maintain their o...

About Tony Hsieh

Tony Hsieh

In 1999, at the age of twenty-four, Tony Hsieh (pronounced Shay) sold LinkExchange, the company he cofounded, to Microsoft for $265 million. He then joined Zappos as an adviser and investor, and eventually became CEO. He helped Zappos grow from almost nothing to over $1 billion in gross merchandise sales annually, while simultaneously making Fortune magazine’s annual “Best Places to Work For” list